Privacy Policy
Effective Date: 18/06/2023
Wise Washing Ltd. ("we," "us," or "our") is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our exterior cleaning services or interact with our website. By using our services or accessing our website, you consent to the practices described in this Privacy Policy.
Information We Collect
1.1 Personal Information We may collect certain personally identifiable information ("Personal Information") that you provide to us voluntarily when you contact us, request a service, or interact with our website. This information may include but is not limited to:
Full name
Email address
Phone number
Residential or business address
Payment information (e.g., credit card details)
1.2 Non-Personal Information We may also collect non-personally identifiable information ("Non-Personal Information") automatically when you visit our website or use our services. This information may include:
Browser type and version
Device information
IP address
Cookies and similar technologies
Website usage data
Use of Information
2.1 Personal Information We use the Personal Information we collect to:
Provide and maintain our exterior cleaning services
Respond to your inquiries, requests, or customer support needs
Process payments and complete transactions
Send you important notices or updates regarding our services
Communicate with you about promotions, surveys, or other marketing materials
Improve our services and tailor them to your needs
Comply with legal obligations
2.2 Non-Personal Information We may use Non-Personal Information for analytical and statistical purposes, including:
Monitoring and analyzing trends and usage of our website
Enhancing and optimizing our website's functionality and user experience
Generating aggregated, anonymized data for internal business purposes
Information Sharing and Disclosure
3.1 Service Providers We may share your Personal Information with trusted third-party service providers who assist us in operating our business, conducting transactions, or providing services on our behalf. These service providers have access to your Personal Information only to perform specific tasks and are obligated to protect and use it solely for the purpose of providing services to us.
3.2 Legal Requirements We may disclose your Personal Information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
3.3 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our business, your Personal Information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs.
Data Security
We implement appropriate security measures to protect your Personal Information and maintain its confidentiality. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.
Children's Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If we discover that we have inadvertently collected Personal Information from a child, we will promptly delete it.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. The updated Privacy Policy will